Terms of Service

Agreement to Terms

By accessing or using the services provided by THE FUTURE 3D ("Company," "we," "our," or "us"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access or use our services.

Services Description

THE FUTURE 3D provides professional 3D scanning, virtual tour creation, drone services, scan-to-BIM data delivery (BIM-conversion-ready point clouds), and related digital documentation services. The specific services, deliverables, and timelines are defined in individual project proposals and agreements.

Equipment Sales

These terms apply to equipment we sell on our Equipment for Sale pages. They replace the service payment and cancellation terms below for any equipment purchase.

• Placing an order with the "Buy Now — Place Order" button is a firm order at the listed price. If you pay by bank wire or ACH, we email you an invoice and the serial number, typically within one business day, and nothing is charged until you pay it.
• Payment is online by card or bank through Stripe, or by bank wire or ACH on our invoice. Card payments carry a 3.5% card processing fee on the items and shipping, shown before you pay; bank payments have no fee. Sales tax, if any, is calculated at checkout. No financing.
• The serial number is shared before you pay by bank wire or ACH. Paying online and want it first? Ask us — we'll send it before you pay. In-person inspection is welcome at our Miami office.
• You may cancel free of charge at any time before you pay. If the unit has already sold, your order is cancelled and you owe nothing; if you already paid online, your payment is refunded in full.
• All equipment sales are final. Once you have paid, there are no returns and no refunds — except that if the unit had already sold, your online payment is refunded in full.
• We ship only within the contiguous (mainland) United States — not to Alaska, Hawaii, Puerto Rico or other US territories, military (APO/FPO/DPO) or international addresses. Pickup in Miami is available. Shipping is by FedEx; the shipping cost is calculated at checkout from FedEx rates for your address and chosen speed. Pickup in Miami carries no shipping charge.
• Please call, text or email us before you pay — we'll confirm the unit and answer any questions. Call or text +1-347-998-1464 or email info@thefuture3d.com.

Full details: Returns, Refunds & Shipping Policy.

Client Responsibilities

As a client, you agree to:

• Provide accurate information about your project requirements
• Ensure safe and legal access to properties or sites to be scanned
• Obtain necessary permissions for scanning from property owners or managers
• Pay for services according to agreed terms
• Provide timely feedback and approvals when required

Payment Terms (Scanning Services)

Payment terms for scanning services are specified in each project proposal. Standard terms include:

• 50% deposit required to schedule project
• Balance due upon delivery of final deliverables
• Late payments subject to 1.5% monthly interest
• For scanning services, we accept credit cards, ACH, Zelle, and Venmo

Intellectual Property

Upon full payment, clients receive full ownership of all project deliverables including scan data, virtual tours, and 2D as-built drawings. THE FUTURE 3D retains a non-exclusive license to use deliverables for portfolio and marketing purposes unless otherwise agreed in writing.

Cancellation Policy (Scanning Services)

Cancellation terms for scanning services:

• Cancellation 48+ hours before scheduled scan: Full refund of deposit
• Cancellation within 48 hours: 50% of deposit retained
• No-show or same-day cancellation: Full deposit retained
• Cancellation after work begins: Payment for completed work required

Warranty and Liability

THE FUTURE 3D warrants that:

• Services will be performed in a professional manner
• Deliverables will meet specified accuracy requirements
• We will correct any errors in deliverables at no additional cost

Our liability is limited to the total amount paid for the specific project. We are not liable for consequential, incidental, or punitive damages.

Insurance

THE FUTURE 3D maintains comprehensive general liability insurance, professional liability (errors and omissions) insurance, and drone liability insurance. Certificates of insurance are available upon request.

Confidentiality

We treat all client information and project data as confidential. We will not share, sell, or disclose project details to third parties without your consent, except as required by law. NDA agreements are available for sensitive projects.

Force Majeure

Neither party shall be liable for delays caused by circumstances beyond reasonable control, including natural disasters, government actions, labor disputes, or equipment failures. In such cases, project timelines will be adjusted accordingly.

Dispute Resolution

Any disputes arising from these terms or our services shall first be addressed through good-faith negotiation. If unresolved, disputes will be submitted to binding arbitration in Miami, Florida, under the rules of the American Arbitration Association.

Governing Law

These terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Changes to Terms

We reserve the right to modify these terms at any time. Changes become effective upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms.

Contact Information

For questions about these Terms of Service, please contact us: